1. Current payment availability
Paid checkout for GeniuAI Global has not yet been verified as operational. Any plans or prices shown on the website should not be interpreted as an active offer to take payment until checkout and billing terms are properly configured.
2. Before a paid purchase
If subscriptions become available, the checkout flow must clearly identify the actual legal seller, price, currency, taxes, billing frequency, renewal conditions, service start, cancellation procedure, and applicable consumer withdrawal rights before the customer pays.
3. Cancellation of recurring subscriptions
When recurring subscriptions are introduced, the cancellation method and the effective end date must be stated clearly in the purchase flow and account information. The platform must not promise an account cancellation button or automated cancellation feature until it is implemented and tested.
4. Refund requests
For an unexpected charge, duplicate payment, billing error, or refund enquiry, contact support@geniuai.net. Include your account email, transaction date, amount, and payment reference if available. Never send full payment-card numbers or security codes by email.
5. Statutory rights
Consumers may have mandatory rights to withdraw, cancel, or obtain remedies under applicable law. The rules for digital services, immediate access, and recurring subscriptions vary by jurisdiction and by the information and consent given at checkout. Nothing in this policy limits rights that cannot legally be waived.
6. Payment provider and disputes
If a payment processor is later enabled, its role and relevant payment terms should be disclosed during checkout. Customers may also have rights through their payment provider or card issuer, without losing applicable statutory rights.
7. Policy completion before launch
A final commercial policy must state verified refund eligibility, processing method, cancellation steps, billing contact, and the actual seller's legal identity. Until those details are confirmed, this page is an informational draft rather than a finalized commercial policy.
8. Contact
Billing and cancellation enquiries: support@geniuai.net.